FAQ

Your questions, answered

Just about everything! I can include names, phrases, images, color schemes, themes, or specific vibes you have in mind. If you can describe it, I can probably make it happen.

You can place a custom order by messaging me your ideas either before or after purchasing. Feel free to include inspiration photos, color preferences, text, or any details you think are helpful. I will confirm what I have is correct before designing, and I will make sure you're satisfied before I ship!

If needed, I will reach out or reply to your emails with questions or a mock-up to make sure your design is just right before I start creating it.

Custom orders typically take 3-4 business days to complete before shipping. Turnaround time may vary depending on design complexity and current order volume.

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to the shipping carrier's website. You can use this information to monitor the progress of your delivery. If you don't receive a tracking number within the estimated shipping window, please contact me at [email protected].

Because custom items are made specifically for you, custom orders are not eligible for returns or exchanges. If there’s an issue due to craftsmanship, an error on my part or damage during shipping, please contact me and I’ll make it right.

For more details, please see our full Terms & Conditions

Everything is handmade, so slight variations may occur. These small differences are part of what makes every piece unique.

Still have questions? I'm here to help!